Privacy policy

At Milamod, our goal is to make your shopping experience safe, convenient, and worry-free. Our privacy and security practices ensure that every transaction on our site is 100% secure and protected.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION? 

When you purchase something from Milamod, as part of the buying and selling process, we collect personal information such as your name, address, and email address. 

Additionally, when you browse our store, we automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system. 

If you opt-in, we may send you emails about our store, new products, promotions, and updates. 

We do not sell, rent, or share your personally identifiable information with third parties except as disclosed in this Privacy Policy. However, Milamod or our trusted partners may use this information to:

  • Respond to customer service requests and inquiries.
  • Process your orders and administer your account.
  • Send you requested product or service information.
  • Inform you about special offers and services from Milamod and selected third parties.
  • Prevent fraud or illegal activities.
  • Improve our products, services, and website experience.
  • Personalize your shopping experience by tailoring our offerings to your preferences.

We collect and store data through cookies, log files, and third-party services to create a customized experience for you. Your personally identifiable information may be tied to these records to enhance our website’s functionality. 

SECTION 2 - CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or process a return, we assume that you consent to our collecting and using it for that specific reason only.

If we ask for your personal information for a secondary purpose (such as marketing), we will either ask for your explicit consent or provide an option to opt-out.

How to withdraw consent?

If you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information at any time by contacting us.

We will retain your information as long as your account is active or needed for our services. If you wish to delete your account or request that we no longer use your data, please contact us. We will respond within 30 days.

SECTION 3 - DISCLOSURE

We may disclose your personal information if:

  • Required by law (e.g., to comply with a subpoena, court order, or legal process).
  • Necessary to protect our rights or enforce our Terms of Service.
  • Needed to investigate, prevent, or take action regarding fraud, security threats, or illegal activities.
  • It is a matter of national security, public importance, or law enforcement.
  • You violate our Terms of Service. 

SECTION 4 - E-COMMERCE PLATFORM

Our store is hosted on [Insert E-commerce Platform], which provides the online platform that allows us to sell our products to you. 

Your data is stored through their secure databases and applications. They store your data on a secure server behind a firewall. 

PAYMENT SECURITY 

If you choose a direct payment gateway, your payment information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored as long as necessary to complete the transaction. After completion, your payment details are deleted. 

All payment gateways comply with PCI-DSS standards, which are managed by the PCI Security Standards Council (a collaboration of brands like Visa, MasterCard, American Express, and Discover). 

SECTION 5 - THIRD-PARTY SERVICES

Third-party service providers collect, use, and disclose your data only to the extent necessary to allow them to perform the services they provide. 

However, some third-party providers (such as payment gateways) have their own privacy policies. We encourage you to review their policies to understand how they handle your personal information. 

If you proceed with a transaction involving a third-party service, your data may be subject to the laws of the jurisdiction where that provider operates. 

For example, if you are in Canada and your payment is processed in the U.S., your data may be subject to U.S. laws, including the Patriot Act. 

Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies. 

EXTERNAL LINKS 

When you click on links in our store, they may redirect you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies. 

SECTION 6 - SECURITY 

To protect your personal information, we take reasonable precautions and follow industry best practices to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction. 

If you provide credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no internet transmission is 100% secure, we comply with PCI-DSS standards and implement additional security measures.

SECTION 7 - COOKIES 

We and our partners use cookies and similar tracking technologies to personalize your shopping experience.

Cookies help us:

  • Recognize repeat visitors.
  • Track user behavior to improve the website.
  • Store shopping cart details. 

You can set your browser to reject cookies, but doing so may affect your ability to use some site features. 

Some cookies we use:

  1.  _session_id – Stores session details. 
  2. _visit – Tracks the number of visits.
  3. cart – Stores shopping cart contents.
  4. _storefront_digest – Verifies store access.

The site automatically collects analytics such as browser type, operating system, time spent on pages, and device information. 

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have provided consent for a minor dependent to use the site. 

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website. If significant changes are made, we will notify users to ensure they are aware of:

  • What information we collect.
  • How we use it.
  • Under what circumstances we disclose it. 

If our store is acquired or merged with another company, your information may be transferred to continue serving you. 

SECTION 10 – LAW AND JURISDICTION

Milamod is based in the United States, and all issues related to privacy and data security will be subject to the laws and jurisdiction of that country.

QUESTIONS & CONTACT INFORMATION

If you would like to: access, correct, amend, or delete your personal information we have about you, register a complaint or simply want more information to contact our privacy compliance officer by emailing help@milamod.com.